Text About Services

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FAQ

Are the products original?

Yes, all products provided by BSP Automation are original, sourced directly from reputable manufacturers. We guarantee the authenticity and quality of every item we sell.

What kind of service support do you offer?

Our expert team provides 24/7 multilingual support to address any queries or issues, ensuring seamless operations and immediate assistance whenever you need it.

How can I make an order?

To place an order, simply contact our sales team via our online form or email. Provide the details of the products you need, and we will guide you through the ordering process smoothly.

How can I track my order?

Once your order is placed, you will receive a tracking number. You can use this number to track your delivery directly through the courier’s website, keeping you updated on your shipment’s status.

Can I order a product that you don’t have in your list?

Absolutely. If you require a product not listed on our site, please contact us. We are dedicated to sourcing any product from any brand through our extensive network of suppliers.

What payment methods are accepted?

We accept all kinds of payments based on the invoice. This includes major credit cards like Visa and MasterCard, along with secure online payment platforms.

How does the guarantee work?

Our products come with a manufacturer’s guarantee, original factory sealed. Should you encounter any issue with a product under guarantee, contact us immediately for a resolution.

What is the return policy?

We accept returns on products under guarantee, acknowledging the rarity of defects given our stringent quality controls. For details on how to return a product and the conditions involved, please contact our customer service. We aim to make the process as flexible and straightforward as possible.

Can't Find What You're Looking For?

If you didn't find the product you were looking for, our support team is here to help. Just contact us, and we'll do our best to get that exact product for you. We're committed to meeting your needs and ensuring your satisfaction.

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