FAQ

Yes, all products provided by BSP Automation are original, sourced directly from reputable manufacturers. We guarantee the authenticity and quality of every item we sell.

Our expert team provides 24/7 multilingual support to address any queries or issues, ensuring seamless operations and immediate assistance whenever you need it.

To place an order, simply contact our sales team via our online form or email. Provide the details of the products you need, and we will guide you through the ordering process smoothly.

Once your order is placed, you will receive a tracking number. You can use this number to track your delivery directly through the courier’s website, keeping you updated on your shipment’s status.

Absolutely. If you require a product not listed on our site, please contact us. We are dedicated to sourcing any product from any brand through our extensive network of suppliers.

We accept all kinds of payments based on the invoice. This includes major credit cards like Visa and MasterCard, along with secure online payment platforms.

Our products come with a manufacturer’s guarantee, original factory sealed. Should you encounter any issue with a product under guarantee, contact us immediately for a resolution.

We accept returns on products under guarantee, acknowledging the rarity of defects given our stringent quality controls. For details on how to return a product and the conditions involved, please contact our customer service. We aim to make the process as flexible and straightforward as possible.